How does Pause, Verify, Act work?

Scam education works best when it gives people a calm action they can remember instead of making them afraid of every message.

What to do

• Teach people to pause before paying, clicking, sharing information, or granting device access.
• Practice finding an independent contact route before a stressful situation happens.
• Use plain language, accessible formats, and current official sources. Never publish private scam details.

Keep the decision in your control

You do not need to decide immediately whether a contact is genuine. End the unexpected conversation, find a trusted contact route independently, and ask for help before sending money or information.