How can Adult Protective Services help?

Good records and quick contact with the right organization can make the next steps clearer, but no report guarantees an investigation or recovery.

What to do

• Write down what happened, when it happened, and which payment or account was involved.
• Contact the affected bank, payment provider, or online service through an official route.
• Use ReportFraud.ftc.gov for consumer fraud or IC3.gov for cyber-enabled crime when those routes fit the situation.

Keep the decision in your control

You do not need to decide immediately whether a contact is genuine. End the unexpected conversation, find a trusted contact route independently, and ask for help before sending money or information.