Educational information: Scrammer cannot determine whether a specific contact is fraudulent.If someone is in immediate physical danger, call 911.

Is that package delivery text real?

Delivery texts can arrive when you are actually waiting for a package. That timing still does not make a link safe.

By the Scrammer team5 min read
A cardboard delivery box sitting beside a front door
Check a delivery through the order confirmation or carrier website you find yourself. Illustrative stock photo by Oxana Melis on Unsplash.

A package message may say an address is incomplete, a small fee is due, or delivery failed. The goal is often to make a link feel routine. You can check the package without using that link.

Start with the order, not the text

Open the store or carrier app you already use. You can also return to the order confirmation email you expected and use the tracking information there.

If you are not waiting for a package, the message has even less reason to control your next step.

Notice the payment request

A request for a small redelivery or address fee can feel harmless. It may instead be an attempt to collect card and personal information.

Do not enter information through an unexpected link. Type the carrier's official website yourself if you need to check a tracking number.

Report and remove the message

The U.S. Postal Inspection Service explains how to report mail-related scams and suspicious messages. Your phone carrier may also offer a spam-reporting option.

After saving only the information you need for a report, delete the message so you do not open it later by accident.

The main idea

You do not need to investigate the sender yourself. Pause, verify the claim through a contact route you find independently, and use official help if money or information may be at risk.

Use the private Help Finder

Sources

Sources last reviewed September 27, 2026.